Privacy and Cookie Policy

Our Privacy Statement:

“At DA Components, we value the trust placed in us by customers, suppliers and colleagues who give us their personal data. Data security is one of our highest priorities and we aim to be as clear as possible about what we do with personal data and why we do it.”

This Privacy Policy regulates the use by DA Components of the information you provide when using the DA Components website. We run this site in order to promote products and, where these are provided by our partners, to be the link between our customers and our partners. Our partners may have their own privacy policies which you should also look at.

Information We Collect

To be able to order from us we have to collect certain information from you. As part of this, you are required to give your contact information. We use the information given to us by you to provide the service you request from us in the way that is set out in this privacy policy. You can change your registration details easily through the account facilities available on the website or by getting in touch with us at the address below.

 

User name and password - if we collect a user name and password, this is so we can keep your information safe and so that we can have your information to hand each time you visit us.

Name, address and postcode – without this we won’t know where to send your order or to whom. We do not disclose buyer’s information to third parties except for goods delivery purposes for example Royal Mail and other courier companies.

Email address – we send a confirmation of your orders via email as well as other service related communication. If you have agreed to receive marketing communications these may also be sent by email.

Telephone numbers – if there are any problems with your order or we need to check anything, we need to be able to contact you quickly.

Where you heard about us – we may ask you this to help make our marketing more efficient.

Correspondence – if you contact us we may keep a record of that correspondence.

Third party information – if you give us information about another person, (for example if someone else is taking delivery for you or is included in the purchase of a product) you confirm that you have identified DA Components to them and told them what we will use their information for, as set out in this Privacy Policy and that they have given permission for us to be able to use their personal information in the manner described.

IP addresses – when you visit our site, we will automatically receive your IP address, a unique identifier for your computer or other access device.

Customer care and correspondence – as part of our customer care procedures, we may follow-up, either by letter, phone, SMS or email, customers who have purchased goods from our website or who have posted comments about DA Components on the internet, for example to resolve a complaint or to ask for a testimonial.

Access Rights

You have a right to access the personal information that is held about you. To obtain a copy of the personal information DA Components holds about you, please email us at info@da-components.com enclosing your postal details and the details of your request.

Alternatively you can write to us at the following address:

DA Components Ltd
89 High Street
Yarm
Stockton on Tees
TS15 9BG

Security – at DA Components, information security is very important and we have taken many steps to make sure your shopping experience with us is secure. Information about you will be kept safe and secure. In order to prevent unauthorised access or disclosure of your information, we have put in place suitable physical, electronic and managerial procedures to protect and secure information that is collected online.

Keeping your information secure – to help us keep your information confidential you should keep your password secret.

Password – you should choose a password that is not obvious or known to anyone else. You should never give a third party your password, as you will be responsible for all activity and charges incurred through use of your password whether authorised by you or not.

You can change your password anytime through the account facilities on the website. Should we think that there is likely to be, or has been any breach of security, we may change your password and notify you of the change by email.

Payment Security

– we use Paypal and Stripe and SSL (Secure Sockets Layer) technology to make sure that the details you provide when placing an order are kept private and secure, making shopping on our website safe. Your browser will show when you are in a secure environment by displaying either a locked padlock or an image of a key in the grey bar at the bottom of the page; it may also warn you when you are entering a secured environment as you go to place your order.

Security in our offices – access to your information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Links

Our website may contain links to let you to visit other websites of interest easily. Once you have used these links to leave our website, you should be aware that we do not have any control over that other website. As such we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these websites, and they are not governed by this Privacy Policy. DA Components is not responsible for any products and/or services featured on any third party website. You should exercise caution and look at the Privacy Policy applicable to the website in question.

Notification of Changes to This Policy

If we decide to change our Privacy Policy, we will post these changes on this website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we use your information in this different manner.

Feedback

We want to make sure we’re giving you the information about privacy and security that you want – let us know what you think. If you have any feedback, questions or concerns, please email us at info@da-components.com

DA Components Ltd
89 High Street
Yarm
Stockton on Tees
TS15 9BG
Registered in England & Wales, company No. 10008381

Cookie Policy

For the exhaustive list of cookies we collect see the List of cookies we collect section.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.